PRIVACY & SECURITY

Privacy Policy

Protecting your data with care and transparency. Please read our privacy policy to understand how Raheem Healthcare handles your personal information.

Last Updated: October 24, 2024

1. Information Collection

At Raheem Healthcare, we collect information to provide you with seamless and safe care services. The types of data we collect include:

  • Personal Information: Name, contact details, and location for arranging services.
  • Medical & Care History: Essential health details required by Raheem Angels to provide appropriate support.
  • Professional Data (For Angels): Certifications, background checks (DBS), and employment history.

2. How We Use Your Data

The data collected is strictly used to improve platform efficiency, ensure the safety of all parties, and facilitate the best possible care matching.

Service Matching

Connecting Service Users with the most suitable Raheem Angels based on specific care needs, location, and availability.

Safety & Verification

Conducting background checks and verifying professional credentials to maintain a secure environment.

3. Sharing & Security

We value your confidentiality. Raheem Healthcare does not sell or rent your personal information to third parties.

We may share necessary data with verified Raheem Angels assigned to your booking. Furthermore, payment details are processed through secure, encrypted third-party gateways and are never stored on our direct servers.

Security Notice: While we implement strict, industry-standard security measures, no electronic transmission is completely secure. We continuously update our protocols to safeguard your data.

4. Your Privacy Rights

You retain full control over your personal information. Depending on your jurisdiction, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your account and associated data.

If you wish to exercise any of these rights, please contact our support team at support@raheemhealthcare.com.